Who is Acer?

At Acer, we believe that the true value of technology lies in its ability to empower learning and expand access to knowledge. Our commitment to K-12 education is rooted in providing today’s students and educators with the tools they need to thrive in a connected, digital world.

Acer for Education delivers a comprehensive, end-to-end learning experience—offering reliable, easy-to-use, and affordable devices, purpose-built for education.  Since 2015, Acer has shipped approximately 15 million computer systems to U.S. K-12 schools, building on a legacy of leadership that began with the launch of our Netbook product line in 2007. Our continued success in education is driven by a strong product portfolio and a deep commitment to customer satisfaction, reflected in a 94% retention rate among our K-12 customers.

Acer remains fully dedicated to the Chromebook and Windows ecosystems, offering more than 50 unique Education SKUs—the most extensive and versatile lineup available to U.S. schools today.

Acer is proud to provide industry-leading Premier Support tailored specifically for the needs of K-12 education. Every education customer receives dedicated, high-quality service designed to minimize downtime and maximize learning.

Our U.S.-based Tier 2 support team is available to assist within an average of 15 seconds, ensuring fast, knowledgeable responses when they’re needed most.

Acer also offers a suite of customized programs for K-12 institutions, including:

• • Warranty Shift Date Programs – Flexible warranty options aligned with school year cycles.
  • E-Learning and Certification Programs – Designed to equip students with real-world, transferable skills for college and career readiness.
  • Discounted White Glove Services and ZTE.

With Acer, schools not only gain reliable technology, but a trusted partner committed to long-term success in education.