OpenCounter Contract Highlights

• • Help applicants answer pre-application questions without calls, emails, or visits to City Hall.
  • Streamline staff processes for increased efficiency.
  • Help entrepreneurs to understand the costs and requirements of starting a business.
  • Show homeowners how to stay in compliance on home improvement projects.
  • Guide event planners through the process of organizing large-scale events in public spaces.
  • Help applicants to understand how the zoning ordinance will impact site selection and project requirements.

Through this contracting vehicle, you have the flexibility to supercharge your digitization efforts by contracting one or a combination of purpose-built, cloud solutions for procurement (Bonfire), budgeting (Questica or Sherpa), permits (OpenCounter), payments (CityBase), and grant management (eCivis).

Who is OpenCounter?

OpenCounter works with some of the largest cities in the country, saving hundreds of thousands of hours of staff time and making it easier to navigate the permitting and licensing process. Our software calculates detailed land use codes, permit and license requirements, and application fees, so applicants get a comprehensive overview of their project and begin the process by being more informed.

When permitting is easy for everyone and staff are free to apply their expertise to challenging projects, a new picture emerges at City Hall: one where staff collaborate with the people in their community to turn ideas and projects into realities—and in the process, to help their communities thrive.